Welcome to Pearl Horizons Travel. These Terms of Service explain the general terms that apply when you visit our website, submit a travel inquiry, or use our travel-planning services.

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By using this website, you agree to these Terms to the extent applicable to your use. Submitting a travel inquiry does not, by itself, create a confirmed reservation or guarantee that travel services will be available.

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1. About Pearl Horizons Travel

Pearl Horizons Travel, LLC provides personalized travel-planning assistance and travel-advisory services. Depending on your request, these services may include research and coordination for cruises, resort stays, hotels, flights, transportation, excursions, group travel, romantic getaways, family vacations, celebrations, and other travel experiences.

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The specific services provided will depend on your request and the arrangements agreed upon with you.

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2. Travel Inquiries and Quotes

Submitting a trip request allows us to learn about your travel goals and research potential options.

 

Quotes, proposals, itineraries, and recommendations are based on the information available at the time they are prepared. Prices, promotions, inventory, schedules, amenities, and availability may change before a reservation is confirmed.

 

A quote is not a confirmed booking. Travel arrangements are confirmed only when the applicable reservation requirements have been completed and confirmation has been issued by the relevant supplier or booking provider.

 

Any planning or service fees applicable to your request will be disclosed before you are asked to commit to those fees.

 

3. Reservations, Payments, and Deadlines

Travel suppliers establish their own deposit requirements, final payment deadlines, cancellation policies, change fees, refund rules, and other booking conditions.

 

Before authorizing a reservation or payment, review the applicable terms and confirm that the traveler information, dates, itinerary, pricing, and other details are correct.

 

You are responsible for meeting payment deadlines communicated for your booking. Failure to meet a deadline may result in cancellation, penalties, loss of a deposit, or other consequences under the supplier's terms.

 

Payment instructions and payment methods will be provided through the applicable booking or payment process. Do not send payment card details through a general website inquiry form.

 

4. Travel Suppliers and Third-Party Services

Airlines, cruise lines, hotels, resorts, tour operators, transportation companies, excursion providers, and other travel suppliers are independent providers of their respective services.

 

Their contracts, rules, restrictions, schedules, and policies apply to the services they provide. Pearl Horizons Travel does not control a supplier's operations, availability, pricing decisions, schedule changes, service quality, or business practices.

 

Where a supplier is responsible for delivering a travel service, its terms govern that service, subject to applicable law. We will make reasonable efforts to communicate relevant information and assist with travel-related questions within the scope of our services.

 

5. Traveler Responsibilities

You are responsible for:

• Providing accurate, complete, and current information for all travelers.

• Reviewing names, dates, itineraries, prices, and reservation details promptly.

• Obtaining valid passports, visas, entry permissions, and other required travel documents.

• Reviewing destination entry requirements, health advisories, and applicable rules before departure.

• Arriving at airports, ports, and other departure points on time.

• Following supplier rules, destination laws, and applicable safety instructions.

• Monitoring supplier communications and changes to your reservations.

• Maintaining copies of confirmations, travel documents, and important contact information.

 

Travel document and entry requirements can change. You should verify current requirements with official government sources and the relevant travel suppliers before departure.

 

6. Changes, Cancellations, and Refunds

Changes, cancellations, credits, and refunds are subject to the applicable supplier's policies and the terms associated with your booking.

Some reservations may be nonrefundable or may involve cancellation penalties, change fees, fare differences, or other costs. These conditions vary by supplier, product, and reservation.

 

Contact Pearl Horizons Travel as soon as possible if you need assistance with a change or cancellation. We can help you understand available options and, where applicable, communicate with the supplier. We cannot guarantee that a requested change, cancellation, refund, or exception will be approved.

 

7. Travel Protection and Insurance

Travel protection and travel insurance may help address certain covered events, depending on the plan purchased and its terms.

 

Coverage, exclusions, eligibility, claims procedures, and deadlines vary by policy. Review the policy documents carefully and direct coverage-specific questions to the insurance provider or authorized representative.

 

Unless expressly agreed otherwise in writing, travel-planning assistance does not constitute a guarantee of insurance coverage or claim approval. You are responsible for deciding whether to purchase travel protection and for understanding the terms of any plan you choose.

 

8. Travel Disruptions and Unforeseen Events

Weather, natural disasters, public health events, labor disputes, transportation disruptions, government actions, security events, and other circumstances may affect travel plans.

 

When disruptions occur, supplier policies and applicable law determine the available remedies. We will make reasonable efforts to assist within the scope of our services, but we cannot guarantee that a supplier will provide a refund, alternative arrangement, compensation, or other remedy.

 

For urgent issues during travel, contact the relevant airline, cruise line, accommodation provider, tour operator, local emergency services, or other responsible provider as appropriate.

 

9. Website Content and Acceptable Use

We strive to provide useful and current travel information. However, website content is provided for general informational purposes and may change without notice. Destination information, promotions, supplier details, and travel requirements should be independently verified when making travel decisions.

 

You agree not to misuse the website, attempt unauthorized access, interfere with its operation, submit fraudulent information, or use its content in violation of applicable law or another party's rights.

 

10. Limitation of Responsibility

To the extent permitted by applicable law, Pearl Horizons Travel is not responsible for the independent acts, omissions, failures, or decisions of third-party suppliers, nor for disruptions or losses outside our reasonable control.

 

Nothing in these Terms excludes or limits any liability or consumer right that cannot lawfully be excluded or limited. Any responsibility of Pearl Horizons Travel for its own services will be determined under the applicable law and any separate written agreement governing those services.

 

11. Privacy

Information submitted through our website or in connection with our services is handled in accordance with our Privacy Policy. Please review that policy to understand how information may be collected, used, and shared.

 

12. Changes to These Terms

We may update these Terms to reflect changes to our services, website, or applicable requirements. Updated Terms will be posted on this page with a revised effective date. Changes will not override rights or obligations that applicable law requires us to preserve.

 

13. Applicable Law

These Terms are subject to applicable laws and regulations. Any questions concerning the interpretation or enforcement of these Terms will be handled in accordance with the law applicable to the relevant matter.

 

14. Contact Us

Questions about these Terms or our travel-planning services may be directed to:

 

Pearl Horizons Travel, LLC
Email: PearlHorizonsTravel@gmail.com
Phone: (336) 681-8465
Website: PearlHorizonsTravel.com

 

Thank you for considering Pearl Horizons Travel. We look forward to helping you explore the possibilities and plan your next journey.